Filing a claim for accident insurance is very easy, but the anticipation regarding the accident make the process seems very tough to get completed. If you file your claim correctly, in the right way then it should be processed in less than a week?s time, though it may take almost a month before you receive your check for any medical expense or damage.
After an accident, the first thing you must do is ensure that everyone is safe. In case of a grave accident, you must immediately ask someone to cal at 911 for assistance. You must also remember to not rush into admitting your fault. If it gets proved that the accident was not caused due to your mistake, you may still have to have the compensations. Try to get control over the situations, calm people around you and then approach the other driver or drivers
Really the only contact you must have with the other driver is to get their information. You need to get their name, number, address, and insurance information. If the other driver appears to be upset you can have a police officer do this for you. The police officer will start writing up a report about all the information they can gather.
You must quickly take a few pictures of the accident spot before anything else. If the accident took place in a busy area then they would want to get the vehicles moved out at the soonest, so you must click pictures before the mess is completely cleared up. You must click pictures that of the show the damage caused to both cars and the surrounding area.
Remember to call your claims representative as soon as you can. If both parties agree to wait a little, then may be the representative can arrive at the spot. They assist in taking pictures, talk to the witnesses, and get all the information required. The agents will also assist you in filling out the claim form, either in person or over phone. The agents want to know the exact time and place of the accident. It is recommended that you get a police report copy and send it to the insurers if required.
After you call your claims agent, take pictures, and get the other driver’s information you will be able to leave the scene. If you hit someone’s car and leave without leaving any information it is known as a hit and run. A check should come to you through the mail for the damages, but this can take a long time. You will probably have to pay for repairs out of your pocket before you are reimbursed for them.
There are many other things you can ask your agent that may help you understand the claims process better. You may want to ask them about your coverage, since different plans cover different kinds of accidents. You may also want to know when the rest of your paperwork is due by, although it is usually required within a week. For larger accidents and more complicated cases you may want to consider getting an attorney to cover your case.
Graham McKenzie is the content syndication coordinator for Carinsurancesa.co.za. South Arica’s leading car insurance portal.
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